For retail & e-commerce

Your customers' data is your trust margin.

Payment processors, fulfilment, marketing platforms, fraud tools, content delivery — the modern retail stack is hundreds of vendors deep, scaling further every peak season. One breach, one bad actor in the chain, and the brand cost dwarfs the contract value.

The numbers your team already knows.

Retail TPRM has to keep up with seasonal vendor proliferation, PCI DSS and consumer-privacy regulation across every region the brand sells into, and a fraud landscape that moves faster than annual assessments can.

500+
Average vendors per mid-market retailer at peak
Industry estimate
~62%
Of retail breaches start at a third party
Industry estimate
PCI · GDPR · CCPA
Overlapping privacy frameworks every customer assessment touches

REX, ARIA, TARA — your continuous PCI posture.

Three of The Agency's leads keep PCI DSS evidence current across the payment chain, watch fraud-tool and processor posture in real time, and route breach signal into remediation before incident response gets paged.

REX avatar
REX
Risk & Breach Intelligence

Payment chain, watched twenty-four-seven. REX continuously scans every payment processor, fraud tool and fulfilment partner you depend on — and surfaces breach and dark-web signal correlated to the vendor before it reaches your customers.

What you get
  • Continuous monitoring of payment processors and fraud platforms
  • BreachWatch correlated to vendor identifiers across 5M+ companies
  • Fourth-party discovery — the sub-processors retailers usually never see
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ARIA
Assessment & Evidence Intelligence

PCI DSS evidence, reused across every audit and customer. ARIA reads vendor SOC 2 reports, PCI ROCs and policies, structures them against the 157 Universal Controls, and pre-fills questionnaires automatically — so seasonal vendor onboarding doesn't paralyse the security team.

What you get
  • Pre-fill 70%+ of vendor questionnaires from existing evidence
  • PCI DSS, GDPR and CCPA crosswalks kept current
  • Trust pages from live evidence — share with retail partners on demand
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TARA
Tiering & Remediation

Critical-tier vendors first, every time. TARA classifies every vendor by inherent risk — payment processors and fraud tools at the top — and assigns SLA-bound remediation when posture drops, so peak season doesn't catch you with stale risk on payment infrastructure.

What you get
  • Smart tiering — payment chain weighted highest by default
  • SLA-driven remediation routed automatically to the right owner
  • Continuous compliance assessment against PCI DSS and regional privacy law

From peak-season scramble to standing capability.

Retail TPRM stops being a quarterly fire drill against new fraud vectors and an annual scramble against PCI DSS recertification — and starts being something the agents handle while your team plans the next season.

Payment chain posture, live

Every processor, gateway and fraud tool is monitored continuously. Posture changes surface before they become incident response.

Seasonal onboarding stops paralysing security

When the holiday-only vendor list expands, ARIA pre-fills assessments and NOVA owns the chase. Your team stays focused on what matters.

PCI DSS evidence stays current

ARIA keeps PCI ROC and SOC 2 mapping live across the vendor portfolio. The next QSA visit isn't a scramble — it's a review.

Fourth-party blind spots close

REX maps the sub-processors your direct vendors rely on — fulfilment partners, PSPs, ad platforms — so the indirect supply chain becomes visible.

We retired our seasonal-vendor onboarding bottleneck in eight weeks. ARIA pre-fills, NOVA chases, REX cross-checks. The peak season finally felt routine.

PM
CISO
Multinational retailer

See it on your vendors.

Book a 30-minute call and we'll have NOVA, ARIA and REX produce a complete posture report on one of your live vendors inside 24 hours.